Shipping

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Classic Hoverboard / Deluxe Hoverboard / Hoverboard 8" / Hoverboard 10" :
1-3 days
Hummerboard / Electric Foldable Scooter :
3-5 days

 

Shipping times displayed on Wheelster.com refer to the estimated time it takes for packages to be deliverd to your door. Since the actual delivery of your order can be impacted by many events beyond Wheelster.com's control once it leaves our facilities, Wheelster.com cannot be held liable for late deliveries. We will, however, work with you to ensure a smooth delivery.

There may be occasions when Wheelster.com confirms your order but subsequently learns that it cannot supply the ordered product. In the event we cannot supply a product you ordered in a timely fashion, Wheelster.com will contact customers and offer to cancel the order and refund purchase prices in full. We try to make the delivery process as simple as possible and we are able to send your order either to you home or to your work place.

We can ship to PO Boxes via all shipping methods, except for Expedited Shipping because signatures are required upon delivery. Express shipments of this type can only be delivered to physical addresses. Shipping and delivery times are calculated in working days from Monday to Friday. In the case of major holidays such as Christmas, please allow extra delivery time. During those special occasions we will provide notices to reflect possible delays. Wheelster.com ships packages from Montreal, and operates a return address in Montreal. Customers are responsible for providing complete and accurate shipping addresses.

Wheelster.com cannot make changes to your shipping address once a package has been shipped, and Wheelster.com is not liable for packages lost due to incomplete or inaccurate addresses. All orders reported as "delivered" by shipping companies are considered delivered. Wheelster.com cannot be made liable of non-delivery in this case.